With Florida being an at-will state, employees are free to resign at will on short notice or distressingly without any notice period at all! For other states, employment contracts dictate a one-week notice period.
As an employer, the thought of losing your best employee can be nerve-wracking. The case is ...
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With many indicators showing that the end of the pandemic might bring about new ways of conducting business, organizations are now ready to experiment with new hiring ideas. One such question you may be asking is “how to hire remote employees?”
Remote employees will play a significant role ...
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Are you recruiting the best talent? Do the new staff match with your company’s culture? These are but a few of the relevant questions employers must ask themselves when selecting a candidate. According to a survey conducted on close to 800 CEOs, attracting and retaining ...
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Employers can no longer afford to ignore mental health issues. Studies reveal that almost 450 million people currently suffer from mental health disorders. Also, approximately 25% of the global population will experience mental health issues in their lifetime. Due to the increase in stressors, the situation is ...
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Often, when companies put out a job advertisement, they receive tons of applications both from suitable and unqualified candidates. Going through these applications is time-consuming. Connecting with an employment agency can make a tremendous difference as it guarantees resource efficiency and satisfaction. In this article, we’ll provide ...
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Every employer understands the delicate nature of the recruitment process. Choosing the right person to fit in and fulfill their role is no walk in the park. It is for this reason that employers seek the help of employment agencies to undertake the hiring process. Employment agencies not only ...
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One Fortune 500 study shows that 98% of companies were not effectively communicating with their candidates during the hiring process. In that context, the overall candidate experience, in most recruitment processes, was greatly lacking. Most candidates never get an interview response from potential ...
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Call centers have undergone tremendous adjustments over the last few years with new technologies, operations, and hiring practices. These changes are due to the increasing digital transformation across multiple sectors and evolving consumer expectations and trends. Below is an overview of how call center hiring is changing in 2020 and ...
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We all have different management styles. Some people prefer an autocratic approach where they’re fully in charge. Others are more democratic i.e., choose to collaborate and coach. Then, some feel they stand to get more out of their teams by delegating authority.
Whichever is your preferred style, ...
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Running a call center comes with significant rewards, including good pay and fast career growth. It’s also one of the most demanding jobs.
For one, agent recruitment and retention have become a massive problem for most call centers. According to a recent study by Cornell University, call ...
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